Capaz Health Privacy Policy

Privacy Policy for Capaz Health (ABN 11 672 109 492) and capaz.com.au (“Capaz Health”, “we”, “us”, “our”).
Capaz Health is committed to preserving the privacy of all visitors to Capaz Health’ website at capaz.com.au (Website). This Privacy Policy sets out the manner in which Capaz Health protects the privacy of personal information that is collected through this Website or directly from you.
Capaz Health deals with information privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) as set out in the Privacy Act. Capaz Health also complies with the Spam Act 2003 (Cth) which imposes restrictions on sending emails and other types of commercial electronic messages.
Please read the following Privacy Policy to understand how Capaz Health uses and protects information that you provide to Capaz Health. This Privacy Policy contains important information about how Capaz Health will use your personal data. By using, accessing, registering or making a payment on this Website, you consent to the collection, use and transfer of your information under the terms of this Privacy Policy.
By providing Capaz Health with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
Collection of personal information
The information that Capaz Health collects may include:

names;
dates of birth;
gender;
job title;
profession;
contact information, including email addresses and telephone numbers;
demographic information such as postcodes, preferences and interests;
financial information such as debit and credit card numbers;

information about your business or personal affairs;
information about your website needs;

IP address (automatically collected);
web browser type and version (automatically collected);

operating system (automatically collected);
a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
other information relevant to client surveys and/or promotions; and
any other information requested on this Website or otherwise required by Capaz Health or provided by you.

Information Capaz Health collects from you if you make a payment using this Website

If you make a payment using this Website, Capaz Health collects your full name, your payment number (or Invoice) and payment particulars including credit and debit card number. Capaz Health will only use your card details for processing your payment via Capaz Health’s payment partner.

How Capaz Health collects personal information

Capaz Health collects personal information by various means including when:

you contact Capaz Health;
you subscribe with Capaz Health;
you provide your email address to access a download or other document provided by Capaz Health electronically;
you visit Capaz Health’ website.

Where practicable, Capaz Health collects personal information about you directly from you. However, Capaz Health may collect information about you from a third party such as:

from third party companies such as credit reporting agencies, law enforcement agencies and government entities;
your representatives (lawyers, accountants and financial advisers);
your employer or previous employers;
a person responding to our questions or inquiries;
existing customers where they tell us you are interested in our products and services;
publicly available sources of information or any other organisations where you have given your consent.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
If you do not wish to provide personal information to us when using our Website, then you do not have to do so, however, it may affect your use of the Website or any products and services offered on it.

What happens if we cannot collect your personal information?

If you do not provide Capaz Health with your personal information described above, or if the personal information you provide is inaccurate, some or all of the following may happen:

Capaz Health may not be able to provide the requested products or services to you;
Capaz Health may not be able to provide you with relevant information about our products and services;
Capaz Health may be unable to tailor the content of our Website to your preferences and your experience of our Website may not be as enjoyable or useful.

Use of personal information

Capaz Health will only use your personal information for the purpose Capaz Health collects it, including:

to provide information, products and services to you;
to respond to your queries for legal services;
to better understand your needs, enabling Capaz Health to improve its products and services;

for internal record keeping;
to circulate promotional emails about new products and services, special offers or other information which Capaz Health thinks you may find interesting;
direct marketing; and
to customise Capaz Health’s Website and product and service offerings according to your interests and business and personal needs.
Capaz Health may contact you by a variety of measures including by telephone, email, sms or mail.
Capaz Health will retain your information for a reasonable period as long as the law requires.

Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

Controlling your personal information

Providing Capaz Health with your personal information is optional. You can choose not to provide personal information to Capaz Health. When you provide Capaz Health with your personal information, you consent to the terms in this Privacy Policy, and to Capaz Health disclosing or receiving your personal information for these purposes.
You may request details of personal information that Capaz Health holds about you in accordance with the Privacy Act. If you would like a copy of the information which Capaz Health holds about you, please contact Capaz Health using the contact details below. Capaz Health reserves the right to refuse to provide you with information that Capaz Health holds about you, in certain circumstances as set out in the Privacy Act.
If you believe that any information Capaz Health holds on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact Capaz Health using the contact details below. Capaz Health relies in part upon its clients advising Capaz Health when their personal information changes. Capaz Health will respond to any request within a reasonable time and will endeavour to promptly correct any information found to be incorrect so that the information is accurate, up to date, complete, relevant and not misleading.
To unsubscribe from Capaz Health’s e-mail database, or to opt out of Capaz Health’ communications, please use the opt-out facilities provided in the marketing communications or contact Capaz Health using the contact details below.

Disclosure of personal information

Capaz Health may disclose personal information:

for the purpose of providing information, products and services to its clients;
to credit reporting agencies and courts, tribunals, regulatory authorities where clients fail to pay for goods or services provided by Capaz Health to them;
to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend Capaz Health’s legal rights;
to one or more of Capaz Health’s consultants, for the purposes of providing information, products and services to you; and
to third parties, including agents, referral partners, contractors and sub-contractors for the purposes of providing information, products and services to you. This may include parties located, or that store data, outside of Australia.

By providing Capaz Health with personal information, you consent to this disclosure.
We may disclose your personal information to our employees, contractors and our service providers including our web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, debt collectors and professional advisors such as accountants, solicitors, business advisors and consultants; suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes.
If there is a change of control of Capaz Health’s business or a sale or transfer of business assets, Capaz Health reserves the right to transfer, to the extent permissible at law, Capaz Health’s user databases, together with any personal information and non-personal information contained in those databases. This information may also be disclosed to a potential purchaser, in good faith and where Capaz Health has sought to maintain confidentiality.

Security

Capaz Health is committed to ensuring that the information you provide to us is secure.
Capaz Health takes reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, Capaz Health:

maintains its files in a secure location;
has strict password protocols to protect access to electronic documents;
stores electronic data on reputable third-party storage providers with appropriate security protections against unauthorised access to data; and
protects devices that it uses to collect, store and access personal information with industry-standard antivirus and malware software.

As Capaz Health’s Website is linked to the internet, and the internet is inherently insecure, Capaz Health cannot provide any assurance regarding the security of transmission of information you communicate to us online. Capaz Health also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.

How Capaz Health uses cookies

When you use this Website, Capaz Health may collect information about your computer, such as your IP address and/or browser. This information will not usually identify you personally. Capaz Health does this by placing a ‘cookie’, on your computer’s hard disk. A cookie does not give Capaz Health access to your computer or any information about you, other than the data you provide to Capaz Health. Cookies enable Capaz Health to analyse information about webpage traffic and improve Capaz Health’s Website by tailoring it to your needs, enabling Capaz Health to monitor which pages you find useful and which you do not. Capaz Health uses this information for administration and statistical analysis purposes only, following which the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer. This may, however, prevent you from taking full advantage of Capaz Health’s Website.
Capaz Health may also use web beacons on its Website from time to time. Web beacons or clear .gifs are small pieces of code placed on a webpage to monitor behaviour and collect data about the visitors viewing a webpage. For example, web beacons can be used to count the users who visit a webpage or to deliver a cookie to the browser of a visitor viewing that page.

Links to websites

Capaz Health’s Website may contain links to other websites operated by third parties. Capaz Health makes no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. You should exercise caution when accessing such websites and look at the privacy policy applicable to the website in question.

Changes to Capaz Health’s Privacy Policy

This Privacy Policy may be amended from time to time with changes, additions and deletions, at Capaz Health’s sole discretion. You should check our Website regularly to ensure that you are aware of any changes. Your continued use of Capaz Health’ Website following any amendments indicates that you accept those amendments.

Complaints

If you believe that Capaz Health has breached the Australian Privacy Principles and wish to make a complaint about that breach, then please email Capaz Health using the contact details below, setting out the details of the alleged breach. Capaz Health will promptly investigate your complaint and will endeavour to respond to you in writing within 30 days setting out the outcome of Capaz Health’s investigation, what steps Capaz Health proposes to take to remedy the alleged breach and any other action Capaz Health has and will take to deal with your complaint.
If your complaint cannot be resolved satisfactorily within 30 days of receipt of the complaint and there is no timely prospect of the complaint being resolved, you may submit your complaint to the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints.

Capaz Health’s Contact Details

All comments, queries and requests relating to the use of your information should be addressed to [email protected]

last updated November 24, 2021, 10:30am